As SharePoint continues to grow and evolve the amount of time and expertise required to keep it operating effectively presents a severe challenge for companies with limited IT resources.   There simply are not enough hours in the day to service end users, maintain existing applications, plan for upgrades and bring new systems online.

 

BinaryWave, the global leader in SharePoint managed services, has created a SharePoint support and administration solution tailored exclusively for small to medium sized businesses.  SMARTtrack Professional streamlines operations and reduces costs by assuming responsibility for the overall maintenance and administration of your SharePoint environment no matter where it’s located – on-premise, hosted or in the cloud.  Covering the entire spectrum from high-level farm management to individual user support, our team of dedicated SharePoint experts provide unparalleled service and support for every type of environment.

 

From small farms to globally distributed deployments, we have the knowledge and expertise to resolve any issue.  By proactively monitoring your SharePoint farm and ensuring compliance with recognized best practices, we can reduce downtime, improve responsiveness, and increase productivity. 

 

 

BinaryWave has focused exclusively on Microsoft SharePoint Products and Technologies for nearly a decade.  From independent ISV’s to multinational corporations and the public sector, our highly-skilled  engineers have  experience with a wide range of deployment scenarios.  We work hand in hand with your existing staff and service providers to deliver end-to-end support from the data center to the desktop.
 
As your needs evolve and the complexity of your environment increases, SMARTtrack Professional grows with you.  From occasional on-call trouble-shooting to around-the-clock coverage, our team of experts will be there to help every step of the way.  Whatever the situation, no matter how large or small, local or worldwide, BinaryWave  can  help ensure the performance, security and reliability of  your  SharePoint  ecosystem. 

 

 

Monitoring and measurement of key farm components are critical aspects of maintaining a functional SharePoint ecosystem. We proactively monitor dozens of critical metrics in order to insure that potential issues are identified and addressed before they can impact the user experience.  Executive dashboards provide at-a-glance system status and overall health information. Detailed reports give stakeholders a wealth of data to help plan new initiatives and identify growth trends.  Automated alerts insure rapid response to critical system issues and help minimize downtime.

 

With SMARTtrack Professional internal staff can focus on delivering new initiatives and implementing strategic objectives without worrying about  server status, response times, service packs, updates, end-user support requests, database maintenance or a myriad of other issues.

 

 

 

 

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