BinaryWave Announces Release of SmartTrack Operational Intelligence Solution for SharePoint

Grapevine, Texas, USA
May 14, 2013


BinaryWave, the leading provider of enterprise operational intelligence solutions, today announced the general availability release of SmartTrack for Microsoft SharePoint Server.
SmartTrack is an ITIL-compatible event management system that puts critical information regarding the overall health and operational stability of any SharePoint farm right at your fingertips. By aggregating, filtering, analyzing and mining core application event data, SmartTrack gives operational support personnel the tools they need to quickly isolate and correct functional issues while providing management with a wealth of information and reports to support critical business decisions. Never be in the dark again - know exactly how your SharePoint farms are behaving anytime, anywhere, and on any device with SmartTrack.
"In the course of providing managed services to enterprise customers we discovered that there was a gap in the marketplace for management solutions at the application level," stated Eric Shupps, Chief Technology Officer of BinaryWave.  "Customers are well served by a broad range of infrastructure monitoring tools but they are lacking deep intelligence from inside the application itself.  We created SmartTrack to provide a level of visibility and insight far beyond performance counters and SNMP alerts.  With SmartTrack, operations personnel can track the health of their SharePoint environments anywhere, from any device, at any time, and drill down into event data to perform root cause analysis and spot emerging trends."
David Clegg, CEO of BinaryWave, is excited about the business benefits of SmartTrack.  "Every CIO and IT Director is trying to do more with less.  They simply do have enough resources to keep pace with the demands of the business.  SmartTrack improves the efficiency of IT personnel by making it easy to identify operational issues and isolate problems that impact service level agreements.  We put a lot of effort into creating a user interface that is both simple to use and extremely powerful, enabling both technicians and executives to gain valuable insight into application event data, even on mobile devices.  It's a powerful concept and one that we believe enterprise customers will readily embrace."   
SmartTrack is offered as a cloud-based subscription service or traditional on-premise software solution.  It is available immediately to customers in North America and Europe.  Contact sales for pricing and special offers.


For more information, view the product page at


About BinaryWave

BinaryWave specializes in providing dynamic solutions based on Microsoft SharePoint Products and Technologies.  Our extensive experience with the Microsoft SharePoint platform, combined with our depth of general business and technical knowledge, provides a unique perspective from which to advise our clients.  With offices in Dallas, Texas and Oxford, England,  BinaryWave provides SharePoint support, administration and optimization services to clients around the world. 


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Copyright © 2013 BinaryWave, Inc. All rights reserved.
This site is brought to you by BinaryWave in cooperation with Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy. We hope you enjoy the SharePoint-related content on topics such as performance, monitoring, administration, operations, support, business intelligence and more for SharePoint 2010, SharePoint 2013 and Office 365 created by Eric Shupps The SharePoint Cowboy. We also hope you will visit our product pages to learn more about SmartTrack, Operational Analytics for SharePoint, SharePoint monitoring, and SharePoint administration, while also discovering great offers from our partners. Please visit the blog of Eric Alan Shupps, Twitter handle @eshupps, for more information on application development, the SharePoint community, SharePoint performance, and general technology topics. Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy is the founder and President of BinaryWave, a leading provider of operational support solutions for SharePoint. Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy has worked with SharePoint Products and Technologies since 2001 as a consultant, administrator, architect, developer and trainer. He is an advisory committee member of the Dallas/Ft. Worth SharePoint Community group and participating member of user groups throughout the United Kingdom. Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy has authored numerous articles on SharePoint, speaks at user group meetings and conferences around the world, and publishes a popular SharePoint blog at