BinaryWave services clients around the globe from offices in the United States and the United Kingdom.  Please contact the location nearest you for more information about our services.  We welcome your comments and suggestions.


United States

611 S. Main Street
Suite 400
Grapevine, TX  76051
Phone: (888) 387-1197
Fax: (817) 410-4602

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United Kingdom

5 Tivoli Walk
Cheltenham GL50​ 2UX
Phone: +44 (0)115 832 0171​​​

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Contact Us 

Have a question?  Need more information?  Want to schedule a demonstration?  Use the form below to send us a message.  If you need help, please visit our Support page.



BinaryWave Eric Shupps eshupps The SharePoint Cowboy SharePoint monitoring SharePoint monitoring tool SharePoint metrics SharePoint administratrion SharePoint monitoring best practices SharePoint management SharePoint management tool SharePoint operations SharePoint operationsmanagement SharePoint administration SharePoint administration tool SharePoint SLA SharePoint service level agreement SharePoint operational intelligence SharePoint performance SharePoint performance monitoring SharePoint analytics SharePoint real-time SharePoint intelligence SharePoint ITIL SharePoint service operations SharePoint uptime SharePoint alerts SharePoint health SharePoint tools SharePoint metrics SharePoint diagnostics SharePoint SmartTrack SmartTrack Operational Intelligence

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This site is brought to you by BinaryWave in cooperation with Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy. We hope you enjoy the SharePoint-related content on topics such as performance, monitoring, administration, operations, support, business intelligence and more for SharePoint 2010, SharePoint 2013 and Office 365 created by Eric Shupps The SharePoint Cowboy. We also hope you will visit our product pages to learn more about SmartTrack, Operational Analytics for SharePoint, SharePoint monitoring, and SharePoint administration, while also discovering great offers from our partners. Please visit the blog of Eric Alan Shupps, Twitter handle @eshupps, for more information on application development, the SharePoint community, SharePoint performance, and general technology topics. Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy is the founder and President of BinaryWave, a leading provider of operational support solutions for SharePoint. Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy has worked with SharePoint Products and Technologies since 2001 as a consultant, administrator, architect, developer and trainer. He is an advisory committee member of the Dallas/Ft. Worth SharePoint Community group and participating member of user groups throughout the United Kingdom. Eric Shupps Eric Alan Shupps eshupps @eshupps The SharePoint Cowboy has authored numerous articles on SharePoint, speaks at user group meetings and conferences around the world, and publishes a popular SharePoint blog at