Supervision
Comprehensive server monitoring, performance tracking, best practice compliance, governance and system health assurance.
Maintenance
Timely patches, updates, enhancements, database management and disaster recovery to ensure maximum uptime.
Administration
Provisioning of sites and services, permissions management, data migration, backup and restore, feature activation, solution deployment, application integration and more.
Reporting
Delivery of key insights on core operational metrics including utilization, performance, growth and operational effectiveness.
Technical Support
Resolution of service outages, application errors, functional issues, system failures, access requests and help desk incidents. |